Add Real-time Messaging to your Website and Mobile Apps

Increase engagement and collaboration amongst your users. Achieve new use-cases by enabling rich conversations using our Chat SDK and Messaging API.

Benefits of In-App Chat

Our Chat SDKs and Messaging API seamlessly integrate with your Apps to deliver tremendous value.
  • Engagement & Retention

    Engagement & Retention

    Increased interaction amongst members; Engaging chat experience; Multiple touch-points.

  • Business & Processes Efficiency

    Business & Processes Efficiency

    Seamless integration in existing website & apps; Messaging workflow that has max impact; High utility & new business use-cases.

  • Cost of Ownership (TCO)

    Cost of Ownership (TCO)

    Zero to small development cycle; Faster time to Market; Fully managed messaging infrastructure.

Features that provide great
messaging experiences

Interactive Real-time Communication with features at par with popular messaging platforms.
  • 1-to-1 and Group Messaging

    Channelize supports both one-to-one chat and group messaging so users can connect to their contacts, thus increasing your app’s usability & engagement.

  • Video and Voice Calling

    High quality, secure voice and video calls can be enabled between users for deeper engagement and increased convenience.

  • Rich Conversations

    Your users can share Emojis, Stickers, GIFs and various files like images, videos, audio, documents, etc during conversations. Location sharing too adds a lot of usability.

  • Smart Push Notifications

    Both Mobile and Web Push Notifications ensure that your users do not miss important messages. They also help drive traffic back to your website & apps.

  • Meta-messages

    Informational messages for various actions and events in conversations add important contexts and enhance quality of conversations.

  • Delivery & Read Receipts

    Message statuses like delivery / read receipts increase interactivity in conversations.

Use-Cases and Industries for which Channelize.io
is a proven growth booster.

Education

Let them learn online in the best way possible, chat solution for Education Space

Teaching students offline and want to expand online? Or want to improve the way teachers interact with students on your existing online platform? Or just want to connect teachers, students, parents so that learning never stops? Channelize can do it all, implement In-App Text, Video & Voice interactions within your platform through our Chat APIs.

Let your users get the best way to interact. Create focussed groups to take sessions. Allow Teachers and their Assistants to help students by faster doubt resolution.
Read more...

On-demand (O2O) & E-commerce

Customers repeat when they don’t have to wait; Increase revenue by connecting your buyers, sellers and service providers all at one place.

On-demand, in business sense, means ‘real-time’. Give your users a solid place to interact inside, rather than call or text outside your App. The premium feel, that your users will get, by avoiding switching back and forth between multiple applications, is the trick to get repeat customers. Channelize provides a smooth experience by connecting buyers, sellers and service providers, all on your platform.

Our Messaging APIs and Chat SDKs ensure that the integration and branding is yours.

Reaching the customer when the intent of purchase is highest, this real-time communication system is sure to increase your sales graph exponentially. Plus, In-App Messages is way cheaper than SMS and Emails.
Read More for On-demand Businesses
Read More for E-commerce Businesses

Online Community / Events

Increase User Engagement upto 27x by changing the way your community interacts.

It’s no surprise that the word ‘community’ comes from the word ‘communication’. Channelize is the best chat communication solution for online communities.

Let your users say, sing and shout-out-loud their messages with In-App chat, Video & Voice Calling and build up engagements. Unprompted user engagement is the ultimate goal of all communities, and they should bring users back repeatedly, without depending on costly advertising. This is where Channelize comes in. And yes, we match your brand theme with our Chat SDK.
Read more...

Dating & Matrimonial

Don’t just give them a place to find a partner, but a place to cherish those conversations in your App.

Are people using your platform to find a Date and then moving to another App for communication? The problem might be bigger than you think, sharing contact details with some stranger might be tricky and can lead to lack of trust on your App. Or, you have a messaging system in place but it’s not engaging enough with good features.

Think no more as Channelize serves both purposes. Our Chat API ensures that your app gets messaging within, with features no less than today’s most popular messaging platforms.
Read more...

HealthCare

Connect patients and doctors easily to save more lives, literally!

Innovative healthcare organisations and aggregators use in-app messaging to facilitate flexible communication between Patient to Doctor, Doctor to Doctor or Patient to Patient.

Let your users stay in touch with a physician at all times. Its application benefits are beyond imagination, ideal for post-hospitalization care, effective drug management, sharing of medical reports and features like one-tap emergency messaging can literally save lives.

Engage in Patient Centric Group conversations to bring the complete healthcare team together for powerful team dialogue.
Read more...

Finance

The more they talk, the more they buy. That too all analyzed!

Customers have many queries while taking financial decisions, and they take quotes from various providers. Two factors that can increase conversion rates for financial platforms are: (a) Be quick in sending quotation; (b) Get that talk going! Channelize is a single arrow that can close both these shots for you, and can even get you bigger ticket size of investments.

Not only these, get Channelize to hierarchically connect your army of agents so that all are on the same page and remain motivated.

Get way ahead of your competitors by enabling In-App Communication through our Chat SDKs across all your platforms. Let your prospects see all options without waiting or sharing too much data. Analyze agent interactions for useful insights.
Read more...

Channelize’s Essential Components that
successfully launch your conversational features
without reinventing the wheel.

API and Web-hooks

Build scalable messaging with Channelize’s simple to use, powerful in production, and endlessly scalable APIs and Web-hooks.


SDKs and UI Kits

Move to production fast with the pre-built UI Kits and SDKs providing all required features with the ability to customize messaging UI exactly the way you need.

Scalable Cloud Infrastructure

Grow your business without worrying about the scalability of your messaging infrastructure. Support up to 2 Million MAUs.

Customer Support

A combination of useful resources covering all aspects of API and UI SDKs and a supportive team of developers help you launch conversational features with ease.

Best in class messaging solution - Love it!

Most important thing for growth is the ease of communication amongst members. I've found a good partner in Channelize.io for launching chat and calling services on my website and apps. The service I used earlier did not meet the demand for functionality, stability and speed.

Quoc Huy Nguyen

CEO & Founder, Bivbo.com

Request a Demo

A personalised demo showcasing Channelize in action! Allow us to help you with queries on pricing, features, custom requirements, etc

  • Want our team to explain better on a short call?

    Schedule Demo
  • Got questions? Provide details and we’ll get back.

    Contact Us
  • Love Channelize? Use it to boost your business now!

    Get Channelize

Copyright © 2018 BigStep Technologies Pvt. Ltd. All rights reserved.